Privacy Policy for Chicorama Pvt Ltd
Chicorama Pvt Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases online or offline, and interact with us in connection with our products and services. By using our website, making a purchase, or otherwise engaging with our services, you consent to the practices outlined in this policy.
1. Information We Collect
We collect information from you in various ways, including when you visit our website, make purchases, create an account, subscribe to our newsletter, or contact us.
A. Personal Information: When you interact with us, we may collect the following personal information:
- Name
- Contact information (email address, phone number, shipping address)
- Payment information (credit card details, billing address)
- Order history and preferences
- Account credentials (username, password)
- Demographic information (age, gender, size preferences, etc.)
B. Non-Personal Information: We may also collect non-personal information automatically when you visit our website or use our services, including:
- Browser type and version
- IP address
- Device type and operating system
- Pages visited and interactions with the website
- Cookies and tracking data (for more information, see the “Cookies” section)
2. How We Use Your Information
We use the information we collect from you for the following purposes:
- To process and fulfill your orders (including payment processing and delivery)
- To personalize your shopping experience and recommend products based on your preferences
- To communicate with you regarding your order status, promotions, and customer service inquiries
- To improve our website, products, and services based on your feedback and usage patterns
- To send marketing communications, such as newsletters and promotional offers (you can opt out of these at any time)
- To comply with legal obligations, resolve disputes, and enforce our agreements
3. Sharing Your Information
We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We may share your information with third-party companies that assist us in operating our business, such as payment processors, shipping carriers, email marketing platforms, and customer support tools. These third parties are only permitted to use your information as necessary to provide the services we have contracted them to perform.
- Business Transfers: In the event that Chicorama Pvt Ltd is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information.
- Legal Compliance: We may disclose your personal information if required to do so by law, in response to a legal request (e.g., subpoena, court order), or to protect the rights, property, and safety of Chicorama Pvt Ltd, our customers, or others.
4. Data Security
We implement industry-standard security measures to protect the confidentiality and integrity of your personal information. These include encryption of sensitive data during transmission, secure storage, and regular audits. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather information about how you use our website. Cookies are small files placed on your device that allow us to remember your preferences and provide you with a more personalized experience.
You can control the use of cookies through your browser settings. Please note that disabling cookies may impact the functionality of our website.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You can request access to the personal information we hold about you and request that we correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
- Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in the email or contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from a child, please contact us immediately, and we will take steps to delete that information.
8. Third-Party Links
Our website may contain links to third-party websites or services. These external sites have their own privacy policies, and we are not responsible for the practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top will indicate the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Chicorama Pvt Ltd
[support@chicorama.in][+918800202230]